Exchanges & Returns Policy

Returns Policy

We will be happy to offer you an exchange within 14 days of purchase. Shipping charges are not refundable.

Goods must be returned to us in perfect condition and in their original packaging in order for us to process an exchange.

Alternatively you can return the item personally at our Shop in Vienna: PAPERBIRD: Löwengasse 17, 1030 Vienna.

Processing your Exchange: Upon receipt of items you will receive a voucher for the amount of the product you purchased.

Buyers are responsible for sending the items back safely to receive a voucher.